It’s the stupidest thing a game can have. It deflates the players enthusiasm to want to keep playing knowing that its totally dependent on luck. MAKE THE PLAYER EARN THE REWARD NOT GRIND THE SHIT OUT OF IT ONLY TO KEEP COMING UP SHORT EVERY TIME. For a game to maintain a players interest there has to be a sense of progression. Please require that ANY quest do not have a 100% RNG element to it.
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Got to get them sweet gaming hours. The more RNG they can put in the more time they can leech off the, let's call them innocent, players.