Did you pick up the shader/emblem when TTK update came out? (Not TTK its self) If you did, it glitched out the quest and you can no longer get the VIP rewards.
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Hmmmm...this could certainly be the issue, wasn't aware of this...though I'm surprised Bungie didn't pass the rewards on to affected users accounts if it is this!
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Yeah it spread around kinda slow so I can see where you're coming from by not knowing this. I personally think Bungie should've sent all the items to your postmaster instead of having a quest.
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This is the answer! At this point I'd be happy for just the rewards I can understand if the quest is no longer accessible in the current build but the rewards are still in the game, would be easy to just give those affected the rewards and solved.
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I agree.