I have a black screen on my pregame. All it tells me is that i have a problem has to be fixed and to wait a moment. Then it finishes and tells me, "Thank you for your patience, please restart your console and enjoy the game. Please vist Bungie .net". I did this 5 times and reset my router 4 times already. Would bungie please help me fix this ?
-
Hello KSIxUnhappy, Try clearing your cache and see if that helps. [quote]PlayStation 4 Completely shut your console off Once the console is completely off, unplug the power cord from the back of the console and let sit for ~5 minutes Plug the power cord back into the console and power it on. Re-launch Destiny PlayStation 3 Completely shut your console off Once the console is completely off, unplug the power cord from the back of the console and let sit for ~5 minutes Plug the power cord back into the console and power it on. Re-launch Destiny Xbox One Completely shut your console off Go to Settings Go to Power & startup Press Turn Xbox off Once the console is completely off, unplug the power cord from the back of the console and let sit for ~5 minutes Power the console on and re-launch Destiny Please be aware that if you have enabled "Instant-On" your console may not power down completely when selecting "Turn Xbox Off." See the Xbox.com Power Options page for more info on switching to Energy-saving Mode. Xbox 360 Completely shut your console off Once the console is completely off, unplug the power cord from the back of the console and let sit for ~5 minutes Plug the power cord back into the console and power it on. Re-launch Destiny[/quote] And at the time you are doing that you should reset your home network also. Cache info. https://www.bungie.net/en/Help/Article/12539