[b]Final Edit:
I have just received my copy from Simply Games, and have no code for the Suros Pack.
It appears that all that has arisen in the original situation and edits below is true.
Since this final edit, Bungie have altered the original news item from saying that all physical purchases will receive the pack to saying that specific retailers will be offering the pack.
End of Final Edit[/b]
I recently sent an email to GAME in the UK querying their claim on exclusivity over the Suros Pack despite Bungie's assurance against this, and have just received the following reply...
[quote]Hi Jamie,
Thank you for your email.
Thank you for contacting us about this, I can confirm this is exclusive to GAME, we are aware of this message and we are in contact with Bungie to have this removed.
I apologise for any confusion or inconvenience this may have caused.
If you require any further assistance, please do not hesitate to contact us.
To get in touch you can email us at customerservices@game.co.uk or call our customer services team on 0208 827 0099.
Alternatively please visit our website at http://www.game.co.uk/
Kind Regards,
Fiona Y
The team at GAME[/quote]
The message they want removed is the one in the Bungie news item claiming that no retailer has exclusivity.
So, there is either a complete meltdown with regard communication, or Bungie have flat out lied about being able to get it from all retailers!
So Bungie, which is it?
[b]EDIT:[/b]
Update 1 - Cozmo has replied below stating that all digital preorders will get the Suros Pack, however if you purchase a physical copy from a store, that retailer must have participated in the promotion for you to get the Pack.
Update 2 - A clan mate of mine has contacted Simply Games to see if they will be offering the Suros Pack, and they have responded with the following message... "We have not yet received confirmation from the publisher if we will be receiving this with our stock. The website will be updated if and when we get confirmation"
Therefore it appears that Activision have the say on whether physical retailers have the opportunity to offer the Suros Pack!
Update 3 - Another Destiny player has received an email, and has forwarded me a screenshot of this, from another retailer in the UK, with the following reply:
"Thank you for your email,
We can confirm that the Suros pack is exclusive to another retailer within the UK"
So somehow, Game in the UK seem to know they have exclusivity, no other retailers are communicating that they are offering the pack, and one retailer has gone so far as to confirm that another retailer has exclusivity.
I am really not sure how all this can happen without there being a system of exclusive rights with Activision! [b][/b]
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Edited by GRAY 360 UK: 9/15/2015 2:48:29 PMJust an an update, I got my physical copy from GAME, and while it had no code in the box, I did receive an email from them with a code for the Suros pack. Check your emails. Seems unlikely you will get one, especially as none of the other UK retailers know anything about the pack, but it's definitely not a code in the box anyway.
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[quote][url=https://www.bungie.net/en/News/News?aid=13270]Suros Arsenal Pack is not exclusive to any retailer or platform.[/url][/quote] Check with your preferred retailer to see if they participate. The Suros pack is available to anyone who digitally pre-orders The Taken King.
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So we don't get the Suros pack or even Vanguard for pre-ordering despite what Bungie said. But guess what, if you buy the 19.99 DLC with the emotes, etc, both weapons pack are included as BONUS items. So that reads as "not enough people are going to spend an extra 19.99, if we take the weapons packs we were giving away for free and bundle them, we will get more sales".
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Edited by ThePoetMustDie: 9/15/2015 6:35:10 AMDude I got the Suros pack and so did all of my mates in the states. Sorry for your loss, and apologies to my Brits who all didn't get something for paying extra (converted currency)
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Damn, simply games sent mine out on the 10th but the game still not arrived :o( Day off today too so double :o( :o(
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Interesting indeed
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FYI, both the Suros and Vanguard weapon packs are Uncommon weapons that have 130 light. Yep.
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[b]TO ALL GUARDIANS WHO WANT THE SUROS PACK[/b] Don't stress over it. They are low quality "Uncommon" level weapons that will have no benefits to you if you have max Year 1 weapons. They are only useful if you've never played Destiny [spoiler]Seriously guys. No Need To Stress out[/spoiler]
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That's why I will never return to physical copies.
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I pre ordered on the xbox one store and got the pack. It was a pre order bonus for all. I'm. Not sure who you were talking to but it may as well have been the police station cat - that information is bollox
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Game are a waste of space, products are way over priced, would of gone to Amazon myself, sell it at the lowest price, always delivered on time etc I went for the digital download from the store, got my shader and banner last week.
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Sounds like your game retailer screwed you, not Bungie or Activision. Their emails to you sound like they either didn't know what the suros pack deal was, or they knew what it was but want you to think it was Bungie / Activision who failed, not them. Pretty sure by the day before release they would have known if they were going to be part of the bonus. Game stop here in the US certainly did.
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Wow really? So what was the -blam!-ing point in pre ordering if all im gonna is garbage 130 weapons nice one bungie
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Another SimplyGames customer here. I didn't receive a code, have emailed them regarding this matter. It's not the end of the world if I don't receive it but the shader would've been nice. I assumed I would have received it due to Bungies wording.
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You look cute yesterday
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Just opened my copy from simply games and no codes either. Snake behaviour from bungie on this one
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No one gives a -blam!-
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I boughty the legendary edition from Game UK. No code unless it comes with it.... I was hoping it would arrive today, but nothing yet.
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Im assuming you already have Vanilla Destiny + all the DLC. You should have just got TTK itself off of the XBL/PSN store if you wanted to Suros Pack. You not going to miss much really. The shader & emblem is alright & the rumor is that the weapons are greens.
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Usually BS, poor communication and unfulfilled promises from Bungievision. Why is anyone surprised?
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thought this would have more LIKES by now.
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That is bad news, what cozmo said is true. Good luck anyway ☺ Sk
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I pre ordered physical legendary edition from Tesco, will let you know if I get it. Although I not really fussed
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Isn't the pack just full of uncommon green weapons with lower attack than the legendary' see have now?