Does bungie have an email that isn't automated? Or besides these forums, which they won't look here anyway, do they have any way to contact them?
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Hi Elite Amaterasu, If you have information you would like to share with Bungie, the best place to do that would be here on the forums. Otherwise, questions you may have are often able to be answered by other forum goers if you simply ask.
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You can try PMing Deej or one of the bungiehelp accounts! But for general questions or help, you can post here. There are plenty of community members that are very knowledgeable with certain issues.