I don't think there's anything that can be done about this but I'm reporting this in case of future issues for others. So I was playing the Crucible on my Hunter and after a couple of matches of doing really well I got rewarded the Hawkmoon, and I was REALLY excited because I've been hoping for it. Though at the rewards screen I got the Zebra error, I wasn't worried however because I thought the game constantly saves. I turned on my PS3 and started it back up to find that I didn't have the Hawkmoon :/ I was really disappointed, I hope that you resolve this to make sure it doesn't happen to anyone else.