Bought the light and dark saga dungeon key pack but it still says I don’t own the final shape dungeon key I’ve uninstalled and reinstalled hard reset my console but nothing is working
For the dungeon keys fill in the form linked at the bottom of the following page: https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items
Bungie will review it, and in most cases simply apply any missing passes/dungeon key to the active account. They review tickets Monday through Friday during business hours.