Hi there,
Thanks for reaching out.
We're sorry to hear that you're unable to use text chat despite previously completing the age verification process.
If you haven't done so already, we recommend reviewing your in-game chat settings to ensure text chat is enabled. We also suggest reviewing the [url=https://help.bungie.net/hc/en-us/articles/360048719292-Destiny-2-Text-Chat]Destiny 2 Text Chat Guide[/url].
If the issue persists, please let us know which platform you're playing on and whether you're unable to type in all chat channels or only specific ones. If possible please also share a screenshot showing the issue, you can upload it to a service like Imgur, as this may help us take a closer look.
[quote]when i look at my character box in orbit it shows a circle with a line across, [/quote]
That is related to voice chat, rather than text chat and won't be the cause of why you can't type in that
The circle + line through next to your name thing can be caused by various things like:
- Network issues to the voice chat service - ie connection blocked or NAT typing issues
- Cross-save setup could cause a conflict until the social settings were reset to default
- Communication or parental control restriction
When you have that symbol next to your name, are you still able to hear other people in your fireteam or not?