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5/11/2026 11:18:20 AM
2
Missing Exotics and Reset Campaign Progress
My Destiny 2 account appears partially reset. Many of my Exotics and armor pieces disappeared from my account and Collections as if I never unlocked them. My Beyond Light and other campaign progress on some characters also reset, while my Titan mostly kept progression.
I also received error code BOAR saying expansion content was damaged or missing. My loadouts still show missing Exotic items with the message “Item cannot be found.”
I restored licenses, checked DLC ownership, and confirmed I am on the correct account. Can Bungie investigate whether my account experienced corrupted sync data or a rollback issue?
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1 回覆Hi there, Thanks for reaching out. Boar errors are complex and have multiple possible causes. A good place to start is ruling out potential network issues, which can be caused by problems affecting your specific network hardware, packet loss, or greater issues affecting your ISP which are being passed on to you. For network troubleshooting, we recommend consulting our [url=https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide]Network Troubleshooting Guide[/url] to explore potential solutions. If that doesn't help, the next step would be checking our [url=https://help.bungie.net/hc/en-us/articles/360049024092-Optimizing-Connections-Improving-Latency-and-Packet-Loss]Optimizing Connections[/url] page. Following that, if issues still persist, we would recommend reaching out to your ISP for more hands-on assistance in troubleshooting your network setup. That said, network issues may not be the cause of the Boar errors you're seeing, in which case we highly recommend checking our [url=https://help.bungie.net/hc/en-us/articles/360049196391-Error-Code-BOAR]Boar error page[/url]. Please consult the linked page and go through all potential causes and their respective solutions in order to troubleshoot the errors.
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4 回覆[quote]My Beyond Light and other campaign progress on some characters also reset, while my Titan mostly kept progression. [..] and confirmed I am on the correct account. [/quote] You'll want to reverify the account by checking your PSN trophies, the trophy unlocks would be able to show certain things are those don't get relocked because of server issues - for example if you have the Last Wish completion trophy but not the in-game triumph, Bungie can pass that on to be looked into. Do you have any clips that show you using any of the missing Exotics that can prove you did in fact own them? For example with some exotics you've included on your list, they are tied to raid or dungeons but your triumphs, game history etc do not contain encounter nor overall completions for the following content: - Kings Fall - Last Wish - Garden of Salvation - You're missing the Shattered Throne triumph for entering the dungeon - One Xenophage step requires killing a Wizard inside Pit of Heresy but you show as having 0 seconds spent + 0 kills done inside the Pit of Heresy As for the account rollback thing - when they've occurred in Destiny (Christmas 2022 and 2023 for example) happen in a particular way - server stops recording progress, then either once you get hit with Weasel/Contacting Destiny Servers->title screen or you restart Destiny your account is back to how it was at the time the server stopped recording progress which would be at most a few hours of rolled back progression. Looking at your game history you have spotty gaps rather than clean cutoff points like was occurring during the above date for example.
