Hello there, Thank you very much for reaching out to us. I'm sorry to hear that you are having issues with some of the ornaments you purchased in the game. To help us investigate this further, can you provide us with a short video showing the missing "Shadow Broker Set" ornaments on your Warlock? You can upload it to one of the media-sharing websites listed below: - [url=http://www.youtube.com]YouTube[/url] - [url=http://www.x.com]X/Twitter[/url] - [url=http://www.imgur.com]IMGUR[/url]