Can someone help me with a problem? I've been banned (unjustly) for almost two years now.
When I tried to appeal the ban on my account, I wasn't able to because every time I tried to log in through Bungie Help, it would always redirect me back to the homepage with the banned account (this one).
I used another account that I had when I was a kid, and with that one, I had no issues logging into Bungie Help. I was able to submit a form, send videos, and explain that the banned account was a different one. However, after waiting almost six months for a response, the only reply I got was: "The account you’re contacting us from has no restrictions."
Which is obvious—since it wasn’t the banned account. But I didn’t receive any other response besides that. They didn’t even take the time to read what I had written in all caps, stating "THIS IS NOT THE BANNED ACCOUNT", or to watch the videos where I showed that my banned account wouldn’t let me log into Bungie Help. I even provided the email, username, etc., but nothing.
Does anyone know how I can contact a moderator directly or if there’s a way to fix the issue of not being able to access Bungie Help?
Circumventing bans are grounds for banning new accounts.
Good luck, they would have removed ban had it been erroneously generated.
Banned accounts, and players ruin games!