Hi there,
Thanks for reaching out!
Please try clearing the console's cache to resolve the issue:
https://help.bungie.net/hc/en-us/articles/360049199051-Clearing-the-Console-Cache
If you're on Steam, you can clear the cache by going to Steam>Settings>Downloads>Clear Download Cache.
If you continue experiencing this after clearing the cache, we recommend you refer to our Network Troubleshooting Guide to explore potential solutions to your problem:
https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide