{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
由BNGHelp3編輯：
1/20/2025 6:37:55 AM
6
I'm being hacked they are trying to steal my account
Ok so I'd like to start this off by saying I've asked Bungie for help before and was told tough luck but here we go again. Some person in South America is actively trying to take my account, first they deleted my characters, then they deleted my clan, then they changed my account name to "G", then they changed the language to Portuguese Brazil, then they changed my accounts active email to [REDACTED] now they are trying to use Bungie support to take access to my account BUNGIE HELP REQUEST NUMBER 366848 WAS NOT ME I DO NOT AUTHORIZE ANYTHING THAT WAS SAID IN THAT REQUEST. I am American, I live in Ohio have lived here my whole life. I asked you for help when my characters and gear were deleted you said no. Now I have a major security breach and I NEED HELP!!!!!
-
3 回覆Hi there. Unfortunately Bungie cannot help with platform account security issues. Players are responsible for their own accounts. Bungie doesn't have any way to access your account details or lock someone out of it. Only you or your platform's support can assist you in this situation. We highly recommend you immediately change passwords and enable 2-factor authentication on all of your linked accounts. If you've not done so already, contact each of your platforms for further assistance regarding your accounts' security. For more tips on how to secure your account, you can check out Bungie's [url=https://help.bungie.net/hc/en-us/articles/360048721292-Account-Security-Guide]Account Security Guide[/url].
