Hi there, Thank you for the footage. We understand that your shotgun attacks aren't damaging enemies frozen with Penumbral Blast. We're sorry to hear of this, as we can imagine how it may have impacted your experience with the game. For our investigation, could you kindly clarify if this is this only happening with enemies frozen with Penumbral Blast, or all frozen enemies? Also, does it happen with all shotguns and game modes? Finally, if it only happens with the shotgun in the footage, then please share its name. We'll then look into this.