Text and voice chat not working even though allowed in parental controls
Like the title says...I'm the responsible adult for a child account and have enabled text and voice chat, but the features are not actually working for the player in game. I've written to Bungie Support on this multiple times and they have confirmed that the DOB is correct and the account is classified as a child account but they are unable to help further. What can I do?
Hi there,
Thanks for reaching out! Please check out our Audio Guide to ensure the in-game voice chat settings as well as your system settings are optimized for Destiny 2:
https://help.bungie.net/hc/en-us/articles/360049196431-Destiny-Audio-Guide
If you have any parental controls set up for your system outside Destiny 2, be sure to configure those to allow the use of chat as well.
Please also ensure that the parental controls for your Bungie account are set up correctly according to our guide below:
https://help.bungie.net/hc/en-us/articles/24217906958868-Date-of-Birth-Requirements-for-Destiny-2-and-Bungie-Services