Can't decrypt engram at vendor message for bright engrams
I've seen this message on all platforms I play since The Final Shape and in the last season of Lightfall when I enabled Cross-Save. I contacted Bungie using the Eververse/Silver missing items page but received a reply that it doesn't concern them. What is the resolution for this message in the title?
Hi there,
Thanks for reaching out!
Bright Engrams can only be decrypted by visiting the Eververse NPC in the Tower, next to the Postmaster.
If that message appears on the Eververse page, you may have a different engram in your inventory that would need to be decrypted at the Cryptarch, so be sure to stop by there as well.