Steam account got Hacked! The person deleted all my characters! Need Help Bungie!!!!
Last night my Steam account got hacked. The person was playing on my Destiny 2 account and when they realized that I figured out my account had been hacked they ended up deleting all my characters. They even went through my clan and banned everyone that they could. I was able to get my Steam account back this morning. Someone from Bungie please help me out and get my characters back for me. I know it can be done and this wasn't my fault as I was hacked.
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10/7/2024 10:06:44 PM
Deleted characters cannot be restored no matter what. Your characters are gone forever. You are fully responsible for your account at all times. I highly recommend you review your security and add as much as possible. Just having a password is not enough, no matter how many characters long it is.
See Bungie's official policy below regarding deleted characters and lost items.
[quote]Deleted Item and Character Policy
Whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items, and does not replace in-game items that are lost or dismantled.
Bungie does not provide the following services:
Restoration of deleted characters
https://help.bungie.net/hc/en-us/articles/360048717732-Deleted-Item-and-Character-Policy[/quote]