Hey there Guardian's,
My sweetheart filed a help desk request over a week ago and it's just lingering on saying "Open".
What will we see when we know for sure the ticket has been seen by someone?
Cheers in advance.
Hi there!
Any requests submitted are answered during regular business hours, in the order they are received and at the sole discretion of Destiny Player Support.
If there is a high volume of tickets, it may take time for the ticket to be responded to. If you submitted a request, please continue to monitor it for any responses.