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由TuxyDoh編輯: 9/9/2022 3:26:43 PM
3

HELP!! Lost Season Pass Access and Dungeons Keys

I had an issue with cross save recently so I disabled it and decided to start fresh. I had purchased the Witch Queen Deluxe/30th Anniversary combo add on content from the PS Store. When I went to play it seems I lost access to the season pass and I can’t pick up the dungeon keys from Hawthorne. This leads me to believe I won’t have access to next seasons pass or next seasons new dungeon either. This is all content that was included with the specific combo I purchased. I need help getting this solved or I’m going to have to pay $40 more plus tax that I shouldn’t have to since it was already included in the $100 add on content I purchased already. I repurchased the season pass thinking it’s no big deal it’s only $10 but then I realized have all this other stuff missing. I contacted PlayStation Support and they refunded me the sliver I bought to buy the season pass again but now I also have a negative silver balance. This is just so frustrating to not have access to content I paid for already. [spoiler]Moderator edit: This thread has been moved to the #Help forum where you can find answers and troubleshoot any Destiny in-game/bungie.net/companion app issues, courtesy of other helpful players and Mentors. Feel free to private message the moderator who moved your post, link to topic, for further clarification about why this topic was moved.[/spoiler]

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  • 由TuxyDoh編輯: 9/9/2022 3:29:38 PM
    Hello there[url=https://cdn.discordapp.com/attachments/902560216871239752/989591085506515074/Hellothere.gif],[/url] Season passes are bound to the active save file upon purchase. So in your case, they were bound to the save file that you were using before you deactivated cross save. Once you deactivated cross save those passes went with that save file and can now only be accessed on the originating platform. If you wish to access the seasonal content on other save files you would need to purchase that access for those other save files. Conversely, if you wish to access the passes you have already purchased, you would need to play on that platform (in your case it appears to be xbox)

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