I bought an email from the store I never received it in my inventory and when I go back to the store to check if I actually bought it it says that I own the emote
Hey there! Double check your emote collection since your emote should be there. You may also want to double check your Wrapped Items to see if you have a package there.
You can contact Bungie through their [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13681]Missing Eververse Item contact form[/url] and they’ll be able to look more into this issue.