Hey anyone who stumbles upon this. I got a destiny 2 shadowkeep expansion through a code. It downloaded but I am unable to complete the campaign or participate in any of the events. If there's anything that could be done or suggestions, that would be greatly appreciated.
Your Xbox Account isn't showing as owning the Shadowkeep DLC, so you won't be able to access any of it.
First, please unplug your console for 30-60 seconds then plug it back in and see if that fixes the issue.
If that doesn't work, please check with whoever gave you or sold you the code and get more information on exactly what you got, as it wasn't the Shadowkeep DLC.