Today I went to play destiny 2 via steam and this ban message popped up on my account. And I'm like wtf ?? I was startled and went looking for the reasons why my account was banned, such as third party programs, but as far as I saw it, everyone agrees with terms of conduct such as discord and shadowplay. Another thing that may have infringed could be a mod for payday 2, but as it is not by program but directly in the game folder, I think it has nothing to do with destiny 2.
Did I lose my account forever? I invested hours and hours in this game, even real money, and hey, not even a simple email saying the reason for the ban, just the message appeared.
Below is my status in the game, I don't even play PVP and there is no reason why I'm banned for hack or some similar program, I'm a pve player who barely plays with friends, I usually play alone and it happens if it were to test hack i would use a free to play account and not my main one.
Message display:
[url]https://imgur.com/b7JpeuX[/url]
My stats taking here in bungie profile:
[url]https://imgur.com/muw03Kw[/url]
Steam Profile:
[url]https://imgur.com/u9Fq4XQ[/url]
Please can I recover my account ??
It's humiliating to have to come here. I'd rather chat on live support with bungie, but since this is the only way, I beg to get an answer on this.
Doing something once / 1 time does not lead to a restriction or ban unless you are using code injecting software or cheating in some way.
Connection based restrictions or bans you are given a warning about your connection first before any restriction or ban is places.
[u]Bungie investigates accounts before they hand out any restrictions or bans[/u]. After investigating your account, they found a reason. They will not remove this restriction/ban. On the occasions they do respond, the answer will give a date and a very brief reason which will be one of the following below.
1. Cheating
2. Any software being detected by Destiny while it's running. These could include Trainers, Aimbots, Auto-fire, Mods, Graphics Hacks, Network Accelerators anything that injects code into games. This includes any cheats etc that you use for other games [url=https://www.bungie.net/en/Help/Article/46101] DESTINY 2 PC AND THIRD-PARTY APPLICATION FEATURE COMPATIBILITY[/url] Also see [url=https://store.steampowered.com/subscriber_agreement/]Steam Service Agreement[/url] section 4. ONLINE CONDUCT, CHEATING, AND ILLEGAL BEHAVIOR
3. An unstable connection is having an impact on other players.
[url=https://www.bungie.net/7_Destiny-Account-Restrictions-and-Banning-Policies/en/Help/Article/11929]RESTRICTIONS AND BANNING POLICIES[/url]
You agreed to the license agreement.
[url=https://www.bungie.net/7/en/Legal/SLA]Agreement[/url]
Please be aware this is an open forum and anyone is able to give you help and information which Bungie has already released. I am not a Bungie Representative.