I'm really disappointed on this game. I received a ban for 2 months on my PS4 Account apparently because of my bad connection. This is the second time it happens whithin a couple of weeks and I'm really upset about it, because I NEVER HAD PROBLEMS befor. Everytime I play PVP on this game I always see crazy shit happening, players who use lag switch or stuff like that. And I get a ban for 2 months without a reason. Why do I have problems only on this game? Why not on any other? 2 months and this 5 days befor the new season starts... I'm feeling like betrayed from bungie, after having spent so much money on this game, buying all the expansions, I get this ban. This is the way how you repay a gamer that bought this game on day one. Thank you Bungie!!!! I pretend an answer and above all a cancelation of that ban or I'm gonna request a refund of all the money I've spent on this game. If it keeps going like this I will delete the game and trust me I won't be the only one. I've always thought that this game deserves a lot, I hope I don't have to regret for all the time I've spent playing it. Please respond and contact me via E-mail, if it's needed. Thank you for your attention
-_-
You had a 2week RESTRICTION and you ignored it?
Nice job.
Are you hardwired or using WiFi?
What are your tested network stats?
Up AND down speeds?
Ping?
Latency and jitter?
Packet loss, etc?
Network Optimization
https://www.bungie.net/en/Support/Troubleshoot?oid=12915
If you are on a 2 month, that would mean that you had a 2 week and did not correct your connection issues. Here is bungie's post on the connection based restrictions.
[quote]Beginning soon, players with the most unreliable connections will receive an in-game warning. We know that connection quality is fluid, so don’t worry if you have occasional, temporary issues.
If you receive one of these warnings, please visit the [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url]. If your connection does not improve, there are additional guides available that can help you in [url=https://us.battle.net/support/en/article/7871]diagnosing advanced network issues[/url]. If all else fails, contact your ISP for assistance.
If your connection does not improve after an in-game warning, and we continue detecting a negative impact on other Guardians, restrictions from PvP activities may be applied to your account.
If a restriction is applied to your account, you will be unable to participate in PvP for two weeks. If you continue to play on an unreliable connection that harms the experience of other players, that restriction may be extended.[/quote]
([url=https://www.bungie.net/en/Explore/Detail/News/47555]source[/url])
If for some reason you are not able to improve the stability of your connection, it is recommended to refrain from playing pvp activities as the negative side effects of your connection will lead to longer restrictions.
Connection based restrictions:
1st is 2 weeks
2nd is 2 months
3rd is permanent
[b]If you would like assistance in troubleshooting, please list:
Tested up and download speeds
Latency
Jitter
Packet Loss
How are you connected to the router[/b]
[i]*I am not a Bungie representative, just a player trying to give the answers that are available.[/i]
[quote]I'm really disappointed on this game. I received a ban for 2 months on my PS4 Account apparently because of my bad connection. This is the second time it happens whithin a couple of weeks and I'm really upset about it, because I NEVER HAD PROBLEMS befor. Everytime I play PVP on this game I always see crazy shit happening, players who use lag switch or stuff like that. And I get a ban for 2 months without a reason. Why do I have problems only on this game? Why not on any other? 2 months and this 5 days befor the new season starts... I'm feeling like betrayed from bungie, after having spent so much money on this game, buying all the expansions, I get this ban. This is the way how you repay a gamer that bought this game on day one. Thank you Bungie!!!! I pretend an answer and above all a cancelation of that ban or I'm gonna request a refund of all the money I've spent on this game. If it keeps going like this I will delete the game and trust me I won't be the only one. I've always thought that this game deserves a lot, I hope I don't have to regret for all the time I've spent playing it. Please respond and contact me via E-mail, if it's needed. Thank you for your attention[/quote]