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11/15/2019 12:57:05 AM
1
Can't sign in after ISP change
I haven't been able to play for a couple weeks ever since I switched ISP's. The game launches but hangs on the "Signing in" step, then endlessly gives me this error message https://imgur.com/vY3hsjD saying the servers are unavailable, even though I know they're up. It'd be great if I could get this resolved quickly! Thanks.
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Hi there, Thanks for reaching out. Make sure that you are launching the latest version of Destiny 2 and that there are no pending updates available. Please also refer to our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]network guide[/url], [url=https://www.bungie.net/en/Support/Troubleshoot?oid=13603]optimization guide[/url], and [url=https://www.bungie.net/en/Support/Troubleshoot?oid=13610]advanced troubleshooting[/url] for assistance on minimizing connection issues and best optimizing your connection to Destiny 2.
