At this point i have given up all hope of getting my characters back. Bungie has been so silent on this issue that i don't think they will ever get it fixed. It really sucks that they are not being more transparent about this. Are we not owed the DLC we have purchased at least ? I had forsaken and the annual pass it would suck if i had to buy all this content again.
Hi there, Thanks for reaching out. If you haven't already, please follow this link and fill our our PC migration contact form. https://www.bungie.net/en/Help/Troubleshoot?oid=48284