I was not warned ahead of time that I would not be able to unlink my Xbox account to PS4.. in case it did not work correctly. Now my uncle who has played for years on PS4 is locked of his characters and unable to play and continue his solstice grind. My uncle has spent good money on this game for each platform and silver.. please unlink Xbox account so he can acess his PS4 characters.
- I would like for my uncles PS4 account Fiishywiishy to be reverted back to its regular state and cross save deactivated.
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[quote]- I would like for my uncles PS4 account Fiishywiishy to activated as main. please revert everything prior to cross save.[/quote] You are aware that in making the PS4 the active save that you will lose access to the xbox characters. That is how cross save works. It will enable your uncle to play everywhere.
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Are you not able to disable cross-save, on your Bungie profile? If you do not wish to utilize cross-save for the two linked accounts, you should be able to simply disable the feature, without assistance from Bungie staff. I will admit curiosity as to why the two accounts are linked in the first place, given that they are for two different people, and you say that you had no intention of using cross-save between them. You may wish to also unlink one of the accounts from the existing Bungie profile, and link it to a separate profile, so as to avoid similar issues in the future.
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I'd make sure that a thread is made on this forum on that account, They probably won't be able to fix it unless the account in question brings up the issue.