I had completed Step 1 and found Lady Efrideet. But I elected not to chose a Cruicible bounty. I am trying to come back to Lady Efrideet, but the door is closed and I am not able to reach her. Also, there is an exclamation at Lord Saladin with no information when I approach.. Do I need to Abandon the Quest and will I be able to start over?
[quote]there is an exclamation at Lord Saladin with no information when I approach..[/quote]
You have a Festival of the Lost quest that requires you to interact with him.
You cannot access Lady Efrideet because the Iron Banner is not active right now. You'll need to wait until the next Iron Banner, which is sometimes during December.