Hi there,
Thanks for reaching out.
Centipede and Coconut errors are both indicative of network issues. These can be caused by problems affecting your specific network hardware, packet loss, or greater issues affecting your ISP which are being passed on to you. All of this is possible even if your network seems fine at a glance. Additionally, per our [url=https://help.bungie.net/hc/en-us/articles/360048717512-Error-Code-CENTIPEDE]Centipede page[/url] and given the persistent nature of your issue, the cause may be a limitation from your network administrator, if one exists:
[quote]Please note: Not all NAT Type problems can be solved. If you are on a university or corporate network, or if your ISP limits what type of traffic you can send/receive you may have a NAT problem that is out of your control. You may need to contact your network administrator or ISP to help resolve this issue.[/quote]
For troubleshooting, we recommend consulting our [url=https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide]Network Troubleshooting Guide[/url] to explore any potential solutions you haven't already tried. If that doesn't help, the next step would be checking our [url=https://help.bungie.net/hc/en-us/articles/360049024092-Optimizing-Connections-Improving-Latency-and-Packet-Loss]Optimizing Connections[/url] page. Following that, if issues still persist, we would recommend reaching out to your ISP and/or network administrator for more hands-on assistance in troubleshooting your network setup.
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Let’s be real and honest these problems are affecting plenty of players all around Europe, I don’t believe it’s our fault. It’s honestly unacceptable I’ve just bought the new DLC and I am not able to play it…. I could also ask for a refund honestly….