JavaScript is required to use Bungie.net

Service Alert
Destiny 2 will be temporarily offline today for scheduled maintenance. Click here to view latest Destiny Server and Update Status.

Help

Help us help you.
10/7/2025 3:58:01 AM
1

Account is “below 18” despite support center claiming it is not.

My account is barred from certain access due to it being considered a juvenile account, however after confirming with bungie support they claimed I was in fact labeled as adult and that they are incapable of helping me further. My account is still locked in this odd limbo and I’m not quite sure how to fix this.
English
#Help

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hi there, Could you clarify which content is preventing access due to the account being under the age of 18? For users in your region, an account is typically only restricted when it is under 13.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    1 Reply
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon