Hello there, Thank you for reaching out. We understand you aren't able to turn on voice or text chat, or even hear your teammates. We're sorry to hear of this, as we can imagine how this would cause concern. So we have a better idea of what's happening, could you describe what you're experiencing when you try to turn these chat settings to [i]On[/i]? For instance, are you able to turn them on, but then neither of them work? For more information about these settings, please refer to our [url=https://help.bungie.net/hc/en-us/articles/360049196431-Destiny-Audio-Guide]Audio[/url] and [url=https://help.bungie.net/hc/en-us/articles/360048719292-Destiny-2-Text-Chat]Text Chat[/url] guides.