JavaScript is required to use Bungie.net

Service Alert
Destiny 2 will be temporarily offline today for scheduled maintenance. Please stay tuned to @BungieHelp for updates.

Help

Help us help you.
10/28/2024 10:41:33 PM
1

Anyone know how to unlink PSN account when you no longer have access to it?

I played Destiny heavily from 2015-2018, at which point I took a break from gaming. My PS4 has since broken and is lost, and I cannot access my PSN account because I keep supposedly getting my security questions wrong. I can still obviously access my Bungie account... is it possible to unlink the PSN account somehow? looking to get back into it and don't want to have to start again. I also cannot disable cross-save for the same reason.

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

View Entire Topic
  • Edited by BNGHelp3: 10/28/2024 10:48:32 PM
    Hey there, it is not possible to unlink an account without authenticating it. Bungie does not forcibly unlink accounts or cancel cross-save. Also note that PSN is your Active account in your cross-save setup, meaning it is where your characters and your progress are located. Currently you can still access those characters by playing on Steam, but to want to abandon this PSN account specifically (if you could regain access to it) would mean you are losing the current characters and all progress on that account. With that in mind, you could simply continue to play on Steam with this otherwise-inaccessible PSN account linked, and things should still work fine. Now I've mentioned that trying to get rid of the account would mean abandoning the characters and progress, is there any other reason you want to get rid of the account or could you just continue to play on it through the linked Steam?

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    1 Reply
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon