Hi again, Thanks for the reply. I can confirm that I've already gone through all the steps listed in both your Network Troubleshooting Guide and the Optimizing Connections page. I'm not using a university, corporate, or public network — this is my private home connection. I’m using a Telmex (Uninet) connection in Mexico. The issue persisted across multiple devices and user profiles on my Xbox Series S. I tried: - Switching to another user account - Rebooting and even factory resetting my modem - Connecting directly and via access point through TP-Link Deco units - Resetting the MAC address on my Xbox - Confirmed my NAT type is “Open” - Sharing a mobile hotspot to test, which worked fine Eventually, I was able to get into orbit only after my public IP changed, which strongly suggests my previous IP was being blocked or routed poorly to your servers. If possible, could you confirm whether any IP ranges from Telmex (Uninet) — specifically in the 189.154.xxx.xxx range — are currently being blocked or deprioritized by your systems? Thanks again for your help.