I recently just opened a eververse engram rank 83 in season during my stream after I finished a iron banner match by going to the store and and didn't receive anything but the engram gone I checked the mail and also collection recents and nothing I can't screenshot due to stream as can't while streaming on Xbox but it will say I have not received anything upon opening help please.
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Hi. Do you happen to have a video showing that you opened this engram?