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10/30/2020 6:20:27 AM
1
Slightly complicated refund request
I was recently gifted a copy of Beyond Light but I was going to upgrade to Deluxe and had not gotten word back from the sender so I purchased 5k+1k bonus Silver from Steam to buy the seasons which would be released later.
Before this I had only bought expansions as Deluxe which included the seasons for the rest of the year and the 5k+1k silver was best value if I was going to run short on silver to get the seasons.
Fast forward and the sender replies back, we get the BeyondLight version sorted (they gifted me the right one afterwards) and I would prefer to have the 5k+1k Silver refunded....
Any folks at bungie able to assist me?
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2 отв.Hi there. Bungie does not provide Silver refunds.. [quote]Players that receive Silver refunds, chargebacks, or have their payments denied by the platform marketplaces may see their Silver balance adjusted in Destiny 2. Bungie does not provide Silver refunds or transfers for any Destiny release. Players that receive platform refunds or chargebacks of Silver they HAVE NOT SPENT in-game will see that the refunded Silver is removed from the Silver balance on their account. Players that receive platform refunds or chargebacks of Silver they HAVE SPENT in-game will see a negative Silver balance on their account. Players with a negative Silver balance will not be able to purchase Eververse Items until the outstanding Silver balance on their account has been repaid.[/quote] Please see the Silver Refunds section of this article for more information: https://www.bungie.net/en/Help/Troubleshoot?oid=13660
