After reaching the level to turn heroic, it softlocked & had no ads spawn (except for the ones to get the bloom). Showed 100% charged & timer drained/stayed at 0. This lasted for at least 5-10 minutes before I left.
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I've had something similar happen. on heroic boss trigger nothing spawned
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I had an even stranger problem this time. Was playing fine, but when things would get hectic, with a lot of enemy action on screen, my controller would cut out. Light would stay on, but no imputs would work and message came up saying it was disconnected. Happened a total of three times and the only way out of it was to remove battery and put back in. Battery was a rechargable and was fully charged. Has not happened any other time, or since that one event.
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If it just happened once then either you or someone in the instance had some significant lag and/or dropped packets. If you are seeing this happening at every instance of the Contact event you try, then it would imply you are having serious networking issues.
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Do you have a video?