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5/20/2019 8:13:24 PM
3
Hi there. Thanks for reaching out to us.
You may want to [url=https://www.bungie.net/en/Help/Article/12539]clear your console cache[/url] and check to see if that might help with your issue.
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Изменено (Idanchase): 8/17/2019 10:57:29 PMHi so the cache clear did not seem to work my installation is still stalled at 25%. Also just incase this could be important or useful. I uninstalled destiny once destiny 2 launched the migration of the accounts I deleted on destiny 2 but not on Destiny. So if that can cause any sort of problem then there is that.
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Изменено (BNGHelp6): 8/18/2019 6:07:13 PMDestiny 1 and Destiny 2 wouldn't affect each other since they are separate games. Since clearing the cache didn't work, you may want to uninstall the game, [url=https://www.bungie.net/en/Help/Article/12539]clear your console cache[/url], then reinstall the game.
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Изменено (Idanchase): 10/21/2019 5:50:09 PM@BNGHelp6 so I unistalled the game, unplug my PS4 and let it sit for 30 minutes and then started it up and the download looked like it was going well but then my PS4 gave the error of my disc being dirty or damaged but it was not dirty of damaged and so it kicked me out of the game and if/when I could get back into the application the stuck download screen happened again. So I do not know what is going on.
