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1/3/2018 6:34:32 PM
4
Destiny: The Collection Invalid DLC Code
I bought a NEW copy of Destiny: The Collection for PS4 from Amazon. The DLC code inside says it is valid from 09/20/16 - 09/20/18, but the code said it was invalid. A Playstation tech support rep looked the code up and told me the code actually expired on 12/31/17. I have no way of contacting Activision or Bungie directly, so please respond. I can give you the chat and case number from Playstation, an invoice from Amazon that the purchased item was new, and a screenshot of the DLC code with the (incorrect) expiration date.
Thank you.
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1 ответHi there, Thank you for your report! We have confirmed there is an issue with some Destiny: The Collection codes erroneously showing as expired when players try to redeem them. We are working with our platform partners to resolve this issue. Please stay tuned to [url=https://twitter.com/BungieHelp]@BungieHelp[/url] for updates.
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3 отв.Hello, you will need to contact Amazon for a replacement code. Bungie do not produce, manage or distribute codes. The retailer is responsible for issuing working codes with new purchases.
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I had the exact same issue. Bought a new copy of Destiny: The Collection from Amazon and the code does not work. I reached out to Playstation Support and they said the code was not used, but rather has expired as of Dec. 31. My card says it doesn't expire until 09/20/18 as well. They said this is an error on Bungie's part and to contact Bungie.
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2 отв.Hello there, Can you please try to redeem your Destiny: The Collection code again? [quote]An issue in which Destiny: The Collection codes were incorrectly showing as expired should now be resolved. Players with an impacted code will need to try redeeming the code again. If the issue persists, please report in the Help forums.[/quote] https://twitter.com/BungieHelp/status/949447096393805824
