Dear bungie,
I played destiny 1 on my xbox 360. I only got an xbox one after the date of which I could account import. On the companion app is says "ERROR 1670:DestinyLegacyPlatformInaccessible" . I can't access the progress section or the vault section. I never played destiny 1 on my xbox one because I couldn't transfer my stuff accross. Now I am having problems in destiny 2 from something I didn't do a few years back. Please help.
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Seems to be an issue for most players who played D1 on 360/ps3 only then went to D2 on xb1/ps4. Players are reporting that playing D1 (and doing character import) on xb1/ps4 will generally resolve this issue. The import character option is still available on D1 when using same account that you played with on xb360.
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I have this problem too