Hello, I'm sorry to say but Bungie does not restore and lost or deleted items or characters for any reasons. They have a very strict no restoration policy. It includes but is not limited to If you feel your account may have been compromised I'd suggest making a passkey for your account to prevent this from happening again. Bungie has a great article on how to do this here at [url=https://www.bungie.net/en/Help/Article/12718]How can I keep my account safe[/url] It is also strongly recommended not to share accounts These are Bungie's other related help threads [url=https://www.bungie.net/en/Help/Article/12211]Bungie's lost or deleted items Help[/url] [url=https://www.bungie.net/en/Help/Article/12240]My characters are gone, what can I do[/url]