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9/6/2022 11:43:26 PM
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Need my playstation account removed so I can cross save.

Everytime I try to authenicate I get this error. Please remove my playstation account so I can bring over my xbox characters. My playstation does not even have destiny 2 characters on it. Authentication Error Unlinking has failed because you signed into a different external account than the one you have linked. We cannot unlink your external account unless you sign into the correct account.Unlinking has failed because you signed into a different external account than the one you have linked. We cannot unlink your external account unless you sign into the correct account. The error code: ErrorCannotLoadLinkedCredential
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  • Edited by TuxyDoh: 9/7/2022 5:09:57 PM
    Please review our [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Cross Save guide[/url] for information regarding your issue. We are not able to remove connected platform accounts from bungie.net profiles under any circumstances. If you want the account removed you will need to work through the authentication issues troubleshooting steps provided in the guide. If those do not resolve the issue, please work with the relevant platform support in order to gain access to the account causing issues so that you can do the mandatory authentication prior to removal.

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