Yesterday I purchased silver on my mobile device on the Microsoft store for my Xbox destiny account. I logged on and noticed it’s not in my ingame balance. I then looked at the email receipt and it said I purchased it for the pc version? First of all I don’t how this is possible due to me purchasing it on the Microsoft store which my Xbox account is logged into. So today I did some reading up and I found out that I can log into my destiny account through a pc and spend it there. So I did that and I am now looking at my same destiny guardians that I play on Xbox and my silver is 0. I also contacts Xbox refund and they purely denied the refund request even though the currency has not been used.
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https://help.bungie.net/hc/en-us/articles/360049497031-Contact-Form-Missing-Silver Read the page well and in case fill out the form.