I cannot remove my Xbox cross save cause I recently bought silver I accidently cross saved this with the wrong Pc I cannot uncross save it from it cause I forgot the the password and email for my PS4 account and my Xbox account has had silver in the past 84 days so I cannot do anything can someone please help me cause I'm lost.
English
#Help
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You'll need to work with Sony to recover the login credentials of the PSN ID. If you cannot authenticate to an account, you cannot make changes to Cross-Save and you cannot unlink the account. You'll need to wait out the security time before you can disable Cross-Save. Please note that disabling Cross-Save will also cause a 90-day wait period before you can re-enable Cross-Save.
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The 84 days of cooldown for Silver purchase will eventually pass, but if you can't authenticate an account in the Cross-Save, you're stuck with it as it is.