I was very happy to buy the deluxe edition, but when I played, I found that there were no gifts, dungeons and DLC in the gift pack. I tried to restart the computer, but I could not get them, and the game was not unlocked in the APP. My order invoice is [REDACTED], I hope I can solve all the problems, and buy it on Steam.My mailbox is [REDACTED]
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What exactly did you buy, when exactly did you buy it, and when exactly did you setup Cross Save?