JavaScript is required to use Bungie.net

Help

Help us help you.
9/3/2022 5:52:28 PM
4

Cross Save Mistake

Hey Everyone, I recently had my xbox stolen from me so I unlinked my Xbox account from Cross-Save thinking everything was already transferred to my PS5 and all. But I misunderstood how it works. I just pre-ordered Lightfall for PS5. I also just bought all the DLC's on PS5. I've been playing for years and I'm really bummed that I won't be able to play any of this season (unless I start a whole new character) until December 2nd because you have to wait 90 days to start Cross-Save again. Anyone know if there's a way to get around this or who I can talk to? Thanks Everyone!
English
#Help #BnetIssues

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • No way around it. The cooldown is mandatory with no exception

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    2 Replies
    • Edited by ADragonWithin: 9/3/2022 7:07:10 PM
      Please note that all you really needed to do was go to Microsoft's website and change your Microsoft Account's password; that would sign it out on the console and whoever took it wouldn't be able to sign back in. Unfortunately, the 90-day wait must be waited out before you can reenable Cross-Save. Please note that Cross-Save doesn't merge or move your data in any way, so any gameplay and purchases you now put in on your Playstation save data while Cross-Save is turned off will be stored and unavailable if you re-enable Cross-Save later on with your Xbox save data again.

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    • Edited by bob734625: 9/3/2022 6:10:57 PM
      All your save data is coming from those Xbox characters. I hope you have changed your password and login credentials for that Xbox account. Unfortunately 90 days is mandatory. Just make sure that account is not accessible for the scum who stole it.

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      2 Replies
      • Nope

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        2 Replies
        You are not allowed to view this content.
        ;
        preload icon
        preload icon
        preload icon