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9/2/2022 6:42:04 PM
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Hunter & entire vault has been wiped?

Hello mods! I am a hunter main on Xbox & I had a vault FULL of stuff that I had acquired over the last 8 months with said hunter. I played with it last night and everything was fine. This morning, I go to play & my hunter was gone along with EVERYTHING in my vault. My account still shows that I’ve been playing since December 2021. My Bungie name has been changed (the numbers following the hash) also, but my login credentials are the same. All I am left with is a -blam!-Titan (I have never had or played with a titan before). Please help me, I am devastated.
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  • Edited by Swat: 9/2/2022 6:46:49 PM
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    Swat
    Swat

    Here since 2008. Yup, I'm old. - old

    Are you sure you're logged into the correct account? If yes, then it looks like someone gained access to your account and cleared everything. I recommend heading over to Microsoft's website and securing your account. See the link below to do that. https://account.microsoft.com/security As for your gear, that's gone forever. Bungie will not replace lost gear & characters no matter what. You are fully responsible for looking after your account. See the lost/deleted item policy below. [quote][b][u]Whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items, and does not replace in-game items that are lost or dismantled.[/b][/u] Bungie does not provide the following services: Restoration of deleted characters Recovery of dismantled, scrapped, deleted, or otherwise discarded items Recovery of mistakenly Infused items Recovery of items lost due to a Character's Postmaster being full Recovery of items lost due to Player Inventories being full Restoration of access to items or content gained through game sharing Refunding in-game currencies on accidental purchases Refunding Silver or transferring Silver between platform accounts, Destiny releases, or inactive accounts in any capacity Transferring items or characters between platform accounts or inactive accounts in any capacity https://help.bungie.net/hc/en-us/articles/360048717732-Deleted-Item-and-Character-Policy[/quote]

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