Recently it seems that certain characters in Bungie Names have been translated into their HTML entity codes for some reason. Bungie is aware of this issue and they're investigating; however, as of right now, there is no word on when or if they will allow for additional name changes.
English
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Is it possible to reach out to Bungie and allow this player to have a free name change to at least remove the HTML coding error from it? It seems wrong that an error from a browser crash permanently locks someone out of their preferred name. Do they have a customer support email or anything else that can help them get this resolved?
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If this is the case then I hope they are at least willing to remove the HTML coding from my name because this is not at all my intention and seeing that our names are "Permanent" I would at least like my name to be just my name and not their coding error in it. Thank you for the reply I hope they are willing to resolve it.
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Why can’t I change my name at all? I tried using the app and nothing happens.