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9/1/2022 5:51:50 AM
3

silver purchases before enabling cross save plz help

I wanted to access my old account and so I enabled cross save and after I was done I went to disable it but I was met with an error message saying I had to wait 84 days to disable it because I had purchased silver within the last 90 days on my newer account. Nowhere on the main cross save screen does it say that you cannot disable cross save within 90 days of a silver purchase. I have purchased the season pass and I need more than 5 or 6 days to complete it. Is there a way I can get my guardian back sooner?
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  • [quote]…..Nowhere on the main cross save screen does it say that you cannot disable cross save within 90 days of a silver purchase….[/quote] There most certainly are warnings regarding silver purchases, and their impact on deactivating cross-save. The FAQ on the main page for cross-save provides that information, along with warnings shown during the activation process, that you were required to accept in order to complete the activation. It is unfortunate that you did not fully read what you were accepting, but now that you have activated cross-save, you are bound to the policies regarding its use. From the cross-save FAQ: [quote]What actions can limit my use of Cross Save? The following actions will impact a player’s ability to enable or disable Cross Save: - Players who disable Cross Save cannot re-enable Cross Save until 90 days after it was disabled - Players who purchase Silver cannot disable Cross Save until 90 days after the Silver was purchased - Players who perform a refund for purchased Silver cannot activate Cross Save until that Silver is re-purchased for that account[/quote]

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