I wanted to bring this up because of the new DARCI bundle you can get on Twitch Prime. This has been an issue since at least the beginning of WQ. If there are too many unclaimed items, her inventory screen drops to a third of my framerate and gives me a blank page of no items to claim. Is this actually going to get fixed?
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Double check either the companion app, DIM, or anything like that. If you see the items in Amanda's inventory, but you get a blank screen when you approach her in game, that's a bug that Bungie is aware of and working on a fix for. It's been happening for a hot minute, and there's no ETA on a fix yet, but... they at least know about it.