I MADE THE CROSSAVE TO PLAY ON PLAYSTATION 5, SO WHEN I TURNED ON THE PLAYSTATION I CHOSE BY MISTAKE TO CREATE ANOTHER CHARACTER FROM ZERO, NOW I CAN'T USE THE CHARACTERS I ALREADY HAD BEFORE IT WAS ON ANOTHER PLATFORM
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Hello, I'm sorry to say but I'm not sure if there is anything you can do. Maybe go back on to your original console/pc and check if your characters are there, if they are, delink your playstation and wait 90 days to relink them No promises that your characters will be on your original pc/console Good luck :)