Out of curiosity, just as a suggestion, try going back to the page for setting up cross-save and see if maybe you missed a step. I thought something was wrong also. Then I went back and realized that I hadn't clicked continue at the bottom of the page and selected the characters to use on both platforms. All I'd done was link and verify the epic account. Not saying that you did this also, but it might be worth looking.
English
-
smlbtaActive - old
Thanks for the suggestion, I already looked into it, the cross save it's linked and the only change i can do is to deactivate it.